At Aurio Lighting, we are committed to providing high-quality LED lighting products and ensuring customer satisfaction. Our products are backed by seasonal warranties to give you confidence and peace of mind with every purchase.
Warranty Coverage
The following warranty periods apply to eligible Aurio Lighting products:
- Outdoor Lighting and Decorations: 2-Year Seasonal Warranty
- LED Light Sets: 3-Year Seasonal Warranty
- All Trees: 3-Year Seasonal Warranty
- General Lighting: 2-Year Seasonal Warranty
Warranty Claims & Customer Support
If you experience an issue with your product during the applicable warranty period, please contact our customer service team for assistance.
Email: cs@eaurio.com
Phone Number: 1-888-551-1668
To help us review your warranty claim efficiently, please provide your order number or proof of purchase, a description of the issue, and relevant photos or videos when available.
Our customer service team will review your request and provide guidance on the next steps based on the applicable warranty coverage.
Contact Us
If you have questions regarding product warranties or need assistance with a warranty claim, please contact us at cs@eaurio.com or call us at 1-888-551-1668.
We appreciate your trust in Aurio Lighting and are committed to providing reliable products and responsive customer support.